When you’re representing your brand or business on social media, making strong connections is crucial. On Twitter especially, you need to be able to monitor your list of new followers.
Some like to send out a “thanks for following” welcome message (either manually or automated) to start building a relationship while others just want to see the complete list so they can follow those users back. Here are a few ways you can do just that.
1) Twitter Web Interface or Email Notifications- If you’re just dealing with one Twitter account, this is very simple. On the Twitter web interface, you just click on Followers to see the list.
You can also sign up for email notifications, in a digest format if you attract lots of followers and don’t want an individual email every time.
But what about those who have multiple Twitter accounts? Two of the most popular Twitter dashboards are Hootsuite and Tweetdeck for monitoring social profiles of all types. These services allow you to set up different columns for lists, hashtags searches and much more.
2) Hootsuite- Hootsuite is possibly the most popular social media dashboard, and with it you can monitor your followers for all your accounts. (The free version allows for up to 5 social profiles.)
Unfortunately, you can’t set up a column (“Stream” in Hootsuite speak) for new followers, a feature that many users have requested.
To find them, you instead need to go to Contacts on the left menu.
From there you can choose from your various profiles, see your new followers including their follower count, following count and even Klout score. You can also follow them back from that screen and add them to lists by clicking their username.
3) Tweetdeck- Tweetdeck (at least the PC version) used to have a handy column exclusively for new followers that allowed you to follow back. But all current versions have removed this option for some reason.
Instead you have to settle for an “Interactions” column which includes followers (from what I’ve gathered it doesn’t seem to always be a complete list) and your mentions.
Finally, there are also other services such as Qwitter that will send you periodic digests of users who have unfollowed you.
How Do You Do It?
If you monitor multiple Twitter accounts, how do you like to manage your new followers? Have you found any more convenient ways to seamlessly view and follow them back?